Onboard your clients in Minutes, not Hours

General Questions

• What is Connexify?
  Connexify is a SaaS platform designed to help agencies and service providers streamline their client onboarding process. Instead of spending hours collecting credentials and permissions, Connexify allows you to onboard clients in minutes with a simple, shareable link.
• Who is Connexify for?
  Connexify is tailored for digital marketing agencies, freelancers, and service providers who manage multiple client accounts. Whether you're running ad campaigns, managing SEO, or overseeing analytics, Connexify simplifies your workflow.
• How does Connexify work?
  Connexify works in three simple steps: Connect your accounts to the services you use. Create a personalized onboarding link for your client, specifying the required permissions. Share the link with your client—they can connect their accounts in just a few clicks.

Functionality and Features

• What services does Connexify support?
  Currently, Connexify supports a range of platforms, including: Google Ads Google Analytics Google Tag Manager Google Search Console Google Merchant Center Google Business Profile We’re continually adding more integrations based on user feedback.
• Can I customize the onboarding links for my clients?
  Yes! You can select the specific accounts and permissions you need for each client. This ensures you only request access to the platforms relevant to your project.
• How does Connexify handle permissions?
  Connexify allows you to choose between read-only access or full access when setting up your onboarding links. This ensures you request the exact level of access required for your work.

Security and Privacy

• Is Connexify secure?
  Yes. Connexify uses industry-standard encryption to ensure all data and permissions are securely handled. Your clients' credentials and account access are protected at every step.
• How does Connexify handle client data?
  We take data privacy seriously. Connexify only collects the information required to facilitate onboarding and permissions. All data is stored securely and in compliance with GDPR and other data protection regulations.
• Will my clients feel comfortable using Connexify?
  Yes! Connexify’s process is designed to be user-friendly and transparent. Clients appreciate the simplicity and security of connecting their accounts via a trusted link.
• Can I revoke access if needed?
  Yes. Connexify allows you to manage and update permissions at any time through your dashboard, including revoking access if the project ends or circumstances change.

Pricing and Plans

• How much does Connexify cost?
  Connexify offers three plans: Beginner Plan: $59/month (2 platform connections, onboard 5 clients/month, 2 users included) Medium Plan: $99/month (4 platform connections, unlimited users, priority support, platform analytics, white-labeling) Enterprise Plan: $199/month (6 platform connections, unlimited users, dedicated account manager, advanced analytics, custom API integrations, white-labeling)
• Is there a free trial?
  Yes! Connexify offers a 14-day free trial for all new users. No credit card is required, so you can explore all the features risk-free.
• Are there any hidden fees?
  No. The pricing is transparent, and there are no hidden fees. You only pay the monthly or yearly subscription cost based on your chosen plan.
• Can I cancel my subscription?
  Yes, you can cancel at any time. There are no long-term commitments. Your account will remain active until the end of the billing cycle.

Technical Questions

• Do I need any technical skills to use Connexify?
  No! Connexify is designed to be user-friendly for both you and your clients. Setting up your account and creating onboarding links requires no technical expertise.
• Does Connexify require installation?
  No. Connexify is 100% cloud-based. All you need is an internet connection to access your account from anywhere.
• Can I integrate Connexify with other tools?
  Yes. Connexify supports custom API integrations for enterprise users, enabling seamless workflows with your existing tools.

Customer Support

• What kind of support does Connexify offer?
  Connexify provides: Email Support: Available to all users. Priority Support: Included in the Medium and Enterprise plans. Dedicated Account Manager: Available for Enterprise users.
• Are there any tutorials or guides?
  Yes. Connexify offers step-by-step guides, video tutorials, and an extensive knowledge base to help you make the most of the platform.
• How do I contact support?
  You can contact our support team directly through the platform or by email. We aim to respond to all inquiries within 24 hours.

Trial and Onboarding

• How do I start my free trial?
  Simply click the 'Try Connexify FREE for 14 Days' button on our homepage, enter your email, and you’re ready to go. No credit card is required.
• What happens after the free trial ends?
  If you choose not to subscribe, your account will be deactivated. However, you can upgrade to a paid plan at any time to regain access.
• Can I migrate existing client data into Connexify?
  Yes, Connexify makes it easy to import existing client data into the platform for seamless management.